TOTAL QUALITY MANAGEMENT UNIT

MOPAB : TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES

Monday, 6 September 2010

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OTHER ACTIVITIES
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Total Quality Management Unit of Greek Academic Libraries has organized a series of educational seminars.

	27 April 2001: Meeting of Representatives of every Greek Academic Library
	19 & 20 November 1999: "Statistics and Total Quality of Academic Libraries"
	11 June 1999: "The use of Conspectus Method"
	25 May 1999: "Collection Development: Policies, Practices and Methodologies" (based on the workshop organized by the University of Macedonia with the collaboration of the Montana State University, Bozeman Libraries)
	27 April 1999: "The Role and the organization of the Statistics and Performance Measurement at ARL"

27 April 2001: Meeting of Representatives of every Greek Academic Library

Meeting Decision: "Performance Indicators of Greek Academic Libraries"

George Zachos (Project Manager of Total Quality Management Unit)
Panagiotis Georgiou (Information & User Instruction Department of the University of Patras
"Performance Indicators for Academic Libraries"
Vaso Nikolopoulou (Total Quality Management Unit)
"Suggested performance indicators for Greek Academic Libraries"
Lisa Kotsioni (Total Quality Management Unit)

Dimitrios Georgiou (Project Manager of PROMITHEAS-Democritus University of Thrace)
"T.Q.M.: Philosophy, conception and implementation of Total Quality at Greek Academic Libraries"
Georgios Bokos (Professor of Librarianship-Ionian University)
"Statistical Expansion of Greek Libraries: The necessity and the problems: Report of an experience"
Dr Georgios Zachos (Project Manager of Total Quality Management Unit)
"A General Satisfaction Survey: application at the University of Ioannina"
Phillipos Tsiboglou (National Documentation Centre)
An Interlibrary Loan "Network of Greek Libraries: Use of data 1994-1999"
Maria Lekidou (Director of Library of Polytechnic School-Dimocritus University of Thrace)
"Data Management of Greek Academic Libraries"
Fotini Stavrou (Librarian at the Library of English Language & Literature-Aristotle University of Thessaloniki)
"Training of Academic Libraries staff in order to improve the provided services"
Panagiotis Georgiou (Information & User Instruction Department of the University of Patras)
"Continuous observation and evaluation of the Quality of provided services: Necessity, parameters, methods of exploiting data"
Lisa Kotsioni (Librarian-Total Quality Management Unit)
"Standards implementation at Greek Academic Libraries", Slides (in Greek)
Baso Nikolopoulou (Statistician-Total Quality Management Unit)
"Data collection of Greek Academic Libraries 1998-1999"

11 June 1999: "The use of Conspectus Method": Lisa Kotsioni (Librarian-Total Quality Management Unit)

25 May 1999: "Collection Development: Policies, Practices and Methodologies" (based on the workshop organized by the University of Macedonia with the collaboration of the Montana State University, Bozeman Libraries): Lisa Kotsioni (Librarian-Total Quality Management Unit)

27 April 1999: "The Role and the organization of the Statistics and Performance Measurement at ARL": Martha Kyrillidou (Senior Programme Officer for Statistics and Measurement of ARL)

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