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PUBLICATIONS
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The Total Quality Management Unit of Greek Academic Libraries has published the following Guides
in Greek. You can download these Guides in PDF format (Adobe Acrobat) by clicking on guide image.
For more information
contact us.
The Annual Statistical Report of Greek Academic Libraries for the years
1998,
1999,
2000,
2001,
2002,
are available in Pdf form (only in greek).
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Average Price of Greek and Foreign Books for the Year 2005
Click the title above to download the document (only in greek language).
Taking into consideration the fact that every library annually allocates its budget for
books acquisition, aiming at collection development, TQMU carried out a research related
to the Average Price of Books in Greece (greek and foreign) for the year 2005.
The aim of the specific research is to provide the managers of Greek Academic Libraries
with an estimating tool of the money needed for books acquisition, contributing in that
way to the best budget management.
The specific research is divided in two parts. In the first part are given in tabular
form statistical data with the average price of greek books for the year 2005 by subject
classification. In the second part are given in tabular form statistical data with the
average price of foreign books for the year 2005 by subject classification. Two charts
are also given related to the allocation of the cost of books sample, greek and foreign.

Performance Indicators for the Greek Academic Libraries
Click the title above to download the document (only in greek language).
At the Meeting of Representatives
of the Greek Academic Libraries, which took place in Ioannina in 27th of April 2001,
a specific number of Performance Indicators have been set up for the evaluation of
the Greek Academic Libraries. Starting from the year 2004 the annual reports of MOPAB
will be based on these Performance Indicators.

Standardized questions for the evaluation of the Greek Libraries
Click the title above to download the document (only in greek language).
This text aims at the codification of the questions included in the questionnaire
that TQMU distributes annually to the Greek Academic Libraries. Each question is being
presented here in detail and ways of selecting or calculating the answer to every
question are being suggested.
The specific text is a complementary study to the guide of
"Performance Indicators for the Greek Academic Libraries",
therefore the two texts must be studied simultaneously.

Guide 1: Budget Allocation (Available only in Greek)
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 1999
Editor: Dr. Georgios Zachos
Author: Mrs Maria Kolovou
ISBN: 960-86446-0-7
Click on guide image to download the guide.
Each library, regardless its size and type, allocates its budget according to its current needs.
Budget allocation can be an extremely difficult and time-consuming job, given all the changes
that have been made in the economic, administrative and technological department of information
science. Bearing also in mind that the budget is the core of the acquisition process,
the compilation of a guide describing ways of allocating the existing resources was
considered an essential need.
This guide:
- Outlines the way a budget should be composed and its purposes
- Presents the basic principles that a budget should be based upon
- Describes the structure of a well-organized budget and displays a number of examples
concerning academic, public, special and school libraries
- Familiarizes the reader with the tools that can be used during budget allocation process

Guide 2: Performance Guide for Greek Academic Libraries (Available only in Greek)
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 1999
Editor: Dr Georgios Zachos
Author: Mrs Evagelia Chalaftri
ISBN: 960-86446-1-5
Click on guide image to download the guide.
The evaluation of academic library services and activities is the best way to determine
whether the initial objectives have been accomplished and what remains to be done.
This guide proposes ways of measuring the effectiveness of the services provided and has as
its ultimate goal the assurance of quality in these services.
The effectiveness of library performance is based mainly on user-oriented surveys through
which guidelines can be determined as far as the allocation budget process is concerned.
This manual aims to help the personnel of both academic and research libraries to implement
performance measuring, describing the methodology of this procedure and all the necessary
directions about how to compile it. Four user-oriented surveys are attached at the end
of the book, providing useful information on a successfully conducted survey.

Guide 3: Standards for Greek Academic Libraries (Available only in Greek)
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 1999
Editor: Dr Georgios Zachos
Author: Mrs Lisa Kotsioni
ISBN: 960-86446-2-3
Click on guide image to download the guide.
This guide presents a serial of standards, which intend to help librarians, researchers,
users and the economic and administrative units of the universities to assess the
current state of their collection and library. The specific standards have the form of
general proposals, which are referred to all basic library's activities:
- Services
- Collection
- Staff
- Facilities
- Administration
- Budget Allocation
We believe that this guide is very helpful for the personnel of every library,
in order to determine the current situation of their library.

Guide 4: Interlibrary Loan Guide (Available only in Greek)
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 1999
Editor: Dr Georgios Zachos
Authors: Mrs Maria Kolovou and Mrs Lisa Kotsioni
ISBN: 960-86446-3-1
Click on guide image to download the guide.
The specific guide presents all the basic procedures that have to take place during
interlibrary transactions and therefore can be used as a model by all Greek Academic Libraries.
It provides general guidelines for the lending and borrowing between libraries,
since it has became an integral element of collection development for all libraries.
The Interlibrary Loan Guide was based on international practices,
which have been adjusted to Greek standards.

Guide 5: Performance measurement in library and information services (Available only in Greek)
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 2001
Editor: Dr Georgios Zachos
Author: Mrs Evagelia Chalaftri
ISBN: 960-86446-4-X
Click on guide image to download the guide.
Libraries & Information Performance Guide was compiled for the library's staff,
which understands the need of evaluating the services of their library, but don't know how.
This guide describes not only the way but also the reasons, which enforce the development
and use of Performance Indicators. It also provides a specific way of exploiting
Performance Indicators and guidelines for their implementation.

Guide 6: Total Quality Management in Greek Academic Libraries
(Available only in Greek)
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 2006
Editor: Dr Georgios Zachos
Author: Mrs Evagelia Chalaftri
ISBN: 978-960-86446-5-6
ISSN: 1791-0242
Click on guide image to download the guide.

Research : Staff employment in Greek Academic Libraries with EPEAEK Ι & ΙΙ
(Available only in Greek)
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 2007
Editor: Dr Georgios Zachos
Author: Mr Vasilis Polychronopoulos
Click on guide image to download the guide.

Average Price of Greek Books for the Year 2006
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 2007
Editor: Dr Georgios Zachos
Author: Mr Vasilis Polychronopoulos
Click the title above to download the document (only in greek language).
Taking into consideration the fact that every library annually allocates its budget for
books acquisition, aiming at collection development, TQMU carried out a research related
to the Average Price of Books in Greece for the year 2006.
The aim of the specific research is to provide the managers of Greek Academic Libraries
with an estimating tool of the money needed for books acquisition, contributing in that
way to the best budget management.

Evaluation of 17th Hellenic Conference of Greek Academic Libraries
Click the title above to download the document (only in greek language).
University of Ioannina organised the 17th Conference of Greek Academic Libraries from 24 till 26 of September 2008 with theme "Academic Library evaluation as a measure of Institutional Quality Assessment".
In the proceedings of the Conference a research was realised for the evaluation of Confernce Center establishments as well as conference program and organisation.

Average Price of Greek Books for the Year 2007
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 2008
Editor: Dr Georgios Zachos
Author: Mr Vasilis Polychronopoulos and Mrs Dimitra Tsami
Click the title above to download the document (only in greek language).
Taking into consideration the fact that every library annually allocates its budget for
books acquisition, aiming at collection development, TQMU carried out a research related
to the Average Price of Books in Greece for the year 2007.
The aim of the specific research is to provide the managers of Greek Academic Libraries
with an estimating tool of the money needed for books acquisition, contributing in that
way to the best budget management.

Average Price of Greek Books for the Year 2008
HEALLINK - TOTAL QUALITY MANAGEMENT UNIT OF GREEK ACADEMIC LIBRARIES
Ioannina, 2010
Editor: Dr Georgios Zachos
Author: Mr Vasilis Polychronopoulos
Click the title above to download the document (only in greek language).
Taking into consideration the fact that every library annually allocates its budget for
books acquisition, aiming at collection development, TQMU carried out a research related
to the Average Price of Books in Greece for the year 2008.
The aim of the specific research is to provide the managers of Greek Academic Libraries
with an estimating tool of the money needed for books acquisition, contributing in that
way to the best budget management.

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